JJB Pools and Spas is a warranty station for Jandy, Pentair, Sta-Rite & Hayward pool equipment that is still under warranty.
These brands are the leading suppliers of pool equipment. They include automation, heaters, pumps, pool vacuums, and lights used in swimming pools across the Tampa Bay Area. While known for being hard-wearing and reliable, like anything, they can occasionally become problematic or require repair.
Pool equipment under warranty
If you have pool equipment that is still covered by its manufacturer’s warranty, JJB Pools and Spas will be able to repair this equipment. We should be able to have the parts covered under your warranty. We bring years of expertise and experience in swimming pools and spas, and are here to help. Experiencing problems with the heaters, cleaners, or filters? We’re confident that we can help you rectify the issue and find the right solution.
To find out if your Jandy, Pentair, Sta-Rite, or Hayward pool equipment is still under warranty, you’ll need to check a few key details — the purchase date, installation date, and serial number. Here’s how to check for each brand:
| Jandy (Zodiac Pool Systems) | Find your serial number – It’s usually printed on the product label or rating plate (e.g., on the back or underside of the equipment). Check the purchase or installation date – Warranty coverage typically starts from the date of installation (proof of purchase or installation invoice required). |
| Typical coverage: | 1 to 3 years for most equipment. Up to 3 years (sometimes 5) if installed by a Jandy Pro-Edge dealer. |
| Pentair | Locate the serial number (on the equipment label or control panel). Go to Pentair’s warranty lookup: https://www.pentair.com/en-us/support/product-warranty.html There’s a warranty claim and registration page where you can submit your serial number. If it was registered online after purchase, you can log into your Pentair account to view warranty status. |
| Typical coverage: | 1 year standard. 3 years if installed by a Pentair Authorized Installer and registered. |
| Sta-Rite (now owned by Pentair) | Use the same process as Pentair (Sta-Rite is under Pentair support). Serial numbers and warranty verification can be checked via Pentair’s website or customer service. |
| Typical coverage: | 1 year, or 3 years if installed by an authorized Pentair professional. |
| Hayward | Find your serial number (usually on the side or back of the unit). Go to: https://www.hayward.com/support/warranty-information You can contact Hayward support at 908-355-7995 or email via their support page with your serial number and proof of purchase/installation. |
| Typical coverage: | 1 year standard. 3 years if installed by a Hayward Authorized Dealer. |
Tips for Checking Warranty Status
- Find your serial number: It’s on a label or data plate—often near the control panel, pump housing, or heater vent.
- Check your invoice: Warranties usually begin on the installation date.
- Register your product: If you haven’t yet, online registration can extend or validate coverage.
- Keep paperwork handy: Proof of installation by an authorized dealer can double or triple coverage.
- Don’t remove labels: The serial number tag must be intact for warranty claims.
Diagnosing a pool equipment issue
At JJB Pools and Spas, we care about our customers, and we want to see you get the service and products that you need. We encourage you to talk to us about the problems you are experiencing with your pool or pool equipment and give us as much information as you have. We know that problems with your swimming pool can cause problems and worries, so we want to help you get the issue fixed as quickly as possible.
Tampa Bay pool repairs under warranty
People living in Tampa with equipment under manufacturer warranty are welcome to get in contact with us and schedule repairs. You can get in touch with us about repairs for your Jandy, Pentair, Sta-Rite & Hayward pool equipment, and other brands. You can contact JJB Pools and Spas by phone, email, or through the contact form on our website.
Contact us today about your pool equipment repair needs
If you want to talk to us about repairs for your Jandy, Pentair, Sta-Rite & Hayward pool products in Tampa, contact JJB Pools and Spas today.
Send a message
JJB Pools & Spas provides expert pool maintenance, pool repair, pool resurfacing, pebble surfacing, and pool renovation across Tampa Bay — serving Largo, Palm Harbor, Dunedin, Belleair, South Tampa, Hyde Park, Palma Ceia, St. Pete Beach, Westchase, Odessa, Nine Eagles, Davis Islands & Clearwater Beach, and surrounding areas. We use only the best pool and spa industry brands, including Wet Edge Technologies, Primera Stone, Prism Matrix, Luna Quartz, Signature Matrix, and Aquabella Tile. JJB Pools is also a platinum warranty station for all Hayward brand equipment, and an expert in Variable Speed Pumps and energy-efficient pool heating. Call for a free estimate! (727) 412-4373